Frequently Asked Questions
Everything you need to know about your Silverstone Shop gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or weight benches, delivery may take 7-10 business days depending on your location.
What is your return policy for worn athletic apparel?
We accept returns within 30 days of purchase. Items must be in original condition with tags attached; for hygiene reasons, we cannot accept returns on worn or washed compression gear and swimwear.
Do your products come with a manufacturer warranty?
Yes, all premium equipment and electronics sold at Silverstone Shop come with a minimum 1-year manufacturer warranty covering defects in materials and workmanship.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment in real-time.
Do you offer bulk discounts for sports teams or clubs?
Absolutely. We offer competitive tiered pricing for schools, local clubs, and corporate teams. Please contact our sales team via the 'Bulk Orders' page for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.