Returns & Exchanges
At Silverstone Shop, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to getting you back in the game as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the sports gear you wish to return or exchange.
- 2.Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.
